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Configuring Customers for LDAP

The process to configure Customers in CSM to integrate with LDAP differs slightly from configuring Users. Complete the steps for Configuring CSM Directory Services Settings before configuring Customers.

To configure Customers for LDAP:

  1. Map the CSM Customer Object (this can be used for any Business Object).
  2. Enable LDAP Authentication for Customers.
  3. Import LDAP Data into the Customer Business Object using the Import Data Wizard or a Scheduled LDAP Import Action.
  4. Batching Customer Credentials after the Customer records are imported.

In This Section

Map the CSM Customer Object to LDAP

Import LDAP Data into Business Objects

Enabling Authentication for Customers

Batch Customer Credentials for a Directory Service

See Also

Using LDAP with CSM

Configuring the Integration with LDAP

Configuring CSM Directory Services Settings for LDAP

Configuring Users for LDAP

Using the Test LDAP Tool

About LDAP Integrations