Configuring Customers for LDAP
The process to configure Customers in CSM to integrate with LDAP differs slightly from configuring Users. Complete the steps for Configuring CSM Directory Services Settings before configuring Customers.
To configure Customers for LDAP:
- Map the CSM Customer Object (this can be used for any Business Object).
- Enable LDAP Authentication for Customers.
- Import LDAP Data into the Customer Business Object using the Import Data Wizard or a Scheduled LDAP Import Action.
- Batching Customer Credentials after the Customer records are imported.