A system administrator might want to control which e-mail addresses can be used to send e-mail from within CSM. Use the From Addresses page to define allowed From Addresses for a POP, IMAP, or Microsoft Exchange account.
Note: Many mail servers do not allow a From Address that does not match the account. In that case, limit the From Address to prevent mail from being rejected.
To define default From Addresses:
The E-mail Options window opens.
The E-mail Options window for a POP, IMAP, or Microsoft Exchange account opens.
Note: If the general account information is defined in the settings for POP or IMAP accounts, or for Microsoft Exchange accounts, then it shows up here.
Note: This option is not recommended since this can be used for spam and to impersonate other Users. Also, most mail servers reject e-mails with unexpected From Addresses.
Note: The e-mail server needs to be configured to allow these From Addresses from the account.
Note: If there is a list of Legal From Addresses, select one as the default From Address (click the Make Default Address button) that is automatically used for all e-mails sent from the account.
Tip: If all e-mails sent from a global e-mail account in CSM should have the same From Address, add that address to the list of Legal From Addresses and uncheck the other two boxes.
Note: Sending e-mail from a server puts an additional load on the server and should be used if only the server has access to the mail server for security reasons, or if there are CSM Users outside of the corporate firewall/network. If only a few Users need to send e-mail from the server, create a separate account for those Users.