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The Out-of-the-Box (OOTB) IT Portal Site comes with a Find Help Dashboard that links the Customer to the Knowledge Articles Dashboard and the Frequently Asked Questions Dashboard.
Note: The Find Help Dashboard is dependent upon login. Anonymous browsers will not be able to access this Dashboard.
The following table describes the items in the OOTB IT Portal Site Find Help Dashboard.
Item |
Description |
|---|---|
Search Our Knowledge Articles |
Links Customers to the Knowledge Article Dashboard. |
View Frequently Asked Questions |
Links Customers to the Frequently Asked Questions Dashboard. |
View IT Calendar |
Links Customers to the IT Calendar. |