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OOTB Teams and Workgroups

CSM provides the following OOTB Teams and Workgroups:

OOTB User Teams:

  • 1st Level Support
  • 2nd Level Support
  • 3rd Level Support
  • Change Advisory Board (CAB)
  • Facilities
  • HR
  • IT Management
  • Knowledge Management
  • Reporting

OOTB Customer Workgroups:

  • Accounting
  • Business Development
  • Customer Service
  • Design
  • Executive
  • Finance
  • Human Resources
  • Information Technology
  • Marketing
  • Office
  • Operations
  • Sales
  • Shipping
  • Telesales

Use these OOTB Teams/Workgroups as-is, edit them, or create your own using the Team and Workgroup Manager in CSM Administrator.

See Also

About Teams and Workgroups

Managing Teams and Workgroups