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About Active Directory Integrations

Microsoft Active Directory® is a special-purpose database that stores data for objects in a network, including Customer information. Customer data from Active Directory can be imported into CSM to readily view account information such as full names, e-mail addresses, etc. for internal Customers. Active Directory integrates by connecting to the directory service, mapping objects, and enabling security settings to import Users and data into CSM.

For more information, see Microsoft Active Directory Integration.

See Also

Using Active Directory with CSM

Configuring the Integration with Active Directory

Getting Started with Active Directory

Configuring CSM Directory Services for Active Directory

Configuring Users for Active Directory

Configuring Customers for Active Directory