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Create a CSM Twitter Account

In order for CSM to integrate with Twitter, create a CSM Twitter account. When creating this account, it actually creates a link to an existing registered Twitter account and need to provide:

To create a CSM Twitter account:

  1. Open the Twitter Account Manager.
  2. Click the Create New button Create New Button.

    The Edit Twitter Account window opens.

    Edit Twitter Account Window

  3. Define the link to the Twitter Account:
  4. Click the Sign in to Twitter via Browser button.

    A Twitter authorization site opens to allow CSM to access the Twitter Account (the default browser launches and passes some Cherwell-specific information to Twitter),

  5. Provide the Twitter credentials.

    Note: This step can be skipped if the Twitter Account is set up to be remembered on the current computer.

  6. Click Authorize app.

    The granted access window opens. Write down or copy the pin and close the window.

  7. In the Edit Twitter Account window, provide the authorization pin provided by Twitter.

  8. Click Authorize.

    A window opens verifying the account is authorized.

  9. Click Close.

    The account is authorized and the Revalidate account button appears on the Edit Twitter Account.

    Note: If using Twitter buttons on a form (ex: Problem), the buttons must also be activated using the Stored Value Manager.

See Also

Managing Twitter Accounts

Twitter Account Manager

Open the Twitter Account Manager