Use the Active Directory services window in CSM Administrator to configure LDAP. Before LDAP authentication can be set up, the LDAP Settings window must be completed. This process is the same for configuring both Users and Customers. For example, the CSM User Business Object must be mapped on the Users page.

Complete the following procedures to configure the directory services settings for LDAP.

To configure LDAP:

1. In the CSM Administrator main window, click the Blueprints category, and then click the Create a New Blueprint task.
2. In the menu bar, click Tools>Directory Services (Active Directory, LDAP).

   The Directory Services (Active Directory, LDAP, etc.) window opens.

   

3. Click Add to set up a new LDAP Directory Service.

   The Map LDAP Object window opens.

4. On the Map LDAP Object window, complete the pages:
   • Define LDAP General Properties
   • Define LDAP Schema Properties
   • Define LDAP Users Properties
   • Define LDAP Groups Properties (This page is available if the Allow LDAP Users check boxes are selected on the Users page.)