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Configuring CSM Directory Services Settings for LDAP

Use the Active Directory services window in CSM Administrator to configure LDAP. Before LDAP authentication can be set up, the LDAP Settings window must be completed. This process is the same for configuring both Users and Customers. For example, the CSM User Business Object must be mapped on the Users page.

Complete the following procedures to configure the directory services settings for LDAP.

To configure LDAP:

  1. In the CSM Administrator main window, click the Blueprints category, and then click the Create a New Blueprint task.
  2. In the menu bar, click Tools>Directory Services (Active Directory, LDAP).

    The Directory Services (Active Directory, LDAP, etc.) window opens.

    Directory Services Window

  3. Click Add to set up a new LDAP Directory Service.

    The Map LDAP Object window opens.

  4. On the Map LDAP Object window, complete the pages:

In This Section

Define LDAP General Properties

Define the LDAP Schema Properties

Define LDAP Users Properties

Define LDAP Groups Properties

See Also

Using LDAP with CSM

Configuring the Integration with LDAP

Configuring Users for LDAP

Configuring Customers for LDAP

Using the Test LDAP Tool

About LDAP Integrations