Lightweight Directory Access Protocol (LDAP) is a protocol used to access information in a directory service (a directory stored on a server). Complete the following procedures to configure the integration between CSM and LDAP. Most configuration procedures are completed in CSM Administrator.
Note: CSM provides an OOTB Directory Service with example settings selected. Use the Directory Services worksheet to complete the values specific to an organization.
To configure the LDAP Integration:
Using LDAP with CSM consists of both configuring Users and Customers as shown in the figure.