Define a Pop-Up Action for a One-Step
Use the Pop-Up Action to display information or to prompt Users to do something. Pop-ups are commonly used to ask Users if they wish to continue or to request additional information from them. For example:
- Use a pop-up with a Prompt to have Users select an Incident owner from a list of names.
- Display a pop-up window with a confirmation message after a Customer adds a comment to the Portal.
Good to know:
To define a Pop-Up Action:
- Create a One-Step.
- On the General page in the One-Step window (accessed from within the One-Step Manager), click Add, and then select Pop-Up.
The Pop-Up window opens.

- Define general properties for the Pop-Up Action:
- Name: Provide a display name for the Action (this is how the Action is identified in the One-Step interface).
- Caption: Provide a title for the pop-up window that is displayed to the User.
- Define the contents to display as a message in the pop-up window:
- Provide text directly in the field.
- Click the Selector button
(or right-click in the field) to open the Token tree and insert Business Object Fields (from the active Business Object (if there is a Business Object context) and all of its related objects), System Functions, Prompts, Expressions, Stored Values, Counters, filenames, file contents, or variables into the text.
- Define the appearance of the pop-up window:
- Format: In the drop-down, select one of the following options:
- Message Box: Select this option to display the pop-up window as a message box with a Close button.
- Text Box: Select this option to display the pop-up window as a text box with an OK button.
- Show Cancel Button: Select this check box to show a Cancel button in the pop-up window. If a User clicks the Cancel button, the One-Step stops executing.
Note: If you select the Message Box option and select to show a Cancel button, the pop-up window displays an OK button instead of a Close button.
- Message Box Icon: In the drop-down, select an icon to display along with the message in the pop-up window (asterisk, warning, stop, question).
Note: This option is only available for the Message Box format.
Pop-up Examples

- Click OK.