Use the Write to a File Action to create, overwrite, or append contents to a file when the One-Step runs. For example, add a One-Step to a threshold-based Automation Process to keep a log file of the current date and time each time the number of open VIP Incidents exceeds a certain threshold.
Good to know:
To define a Write to a File Action:
The Write File window opens.
Tip: You can create and use the Temporary Filename Token to create a temporary file that goes away after a One-Step is finished executing. Right-click in the Filename field to open the Token tree and select Temporary Filename.
Note: You cannot use the Before Next Post-Steps Are Run or Before Next Sub-Step options with the Rich Text Format (RTF). RTF documents have close tags that do not allow files to be appended after they have been created.