App Server Connection

An App Server connection is a connection between one or more CSM applications (example: CSM Desktop Client) and the Cherwell Application Server. Most commonly, this connection uses TCP, and might or might not be encrypted. An App Server connection is also referred to as a "3-tier connection" because three tiers are involved: The CSM application (Tier 3) connects to the CSM database (Tier 1) through the Cherwell Application Server (Tier 2).

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